Q: Do I need an appointment?

A; Yes, typically we are between 1-2 weeks out on appointments. However, in emergency situations, we are sometimes able to accommodate same-day appointments. Call us today to schedule your appointment for Mercedes, Mini Cooper, or BMW auto repair in Boise, ID.

Q: How often do I need to have my vehicle serviced?

A: According to Mercedes Benz USA, the average required service for a Mercedes approximately once a year. The service intervals are the same for BMW. During our service, you are going to get a complete digital vehicle health assessment, along with engine oil change and filter services. For BMW and Mercedes service Boise, ID can depend on, contact us today.

Q: How much is it going to cost to repair my vehicle?

A: Unfortunately, the repairs on a vehicle are impossible to determine until we are able to assess the vehicle. We are a fully digital Mercedes and BMW repair shop in Boise, ID. We bring our customers into the testing and repair process virtually by utilizing a tablet to take pictures, video, and notes so you can see exactly what is going on with the vehicle. This empowers you to make educated decisions based on the information provided to you digitally.

Q: Do I have to have my Mercedes or BNW serviced by a dealer or can I go elsewhere?

A: You do not have to go to a dealership to have your vehicle serviced with factory-quality parts. We offer the same great BMW and Mercedes auto repair in Boise, ID. Our repairs come with a 3yr/36,000-mile warranty and we pride ourselves in exceeding the standard for customer service.

Q: What should I do to prepare for my appointment?

A: Having your service history is very helpful in determining the needs of the vehicle, due to the varying service required at different mileage intervals. For Mercedes and BMW service Boise, ID trusts, contact us today for an appointment.

Q: Which vehicles do you service?

A: We provide Mercedes Benz, BMW, Smart Car, and Mini Cooper repair Boise, ID relies on for great service. We have found that our focus on just these makes allows us to enhance the automotive experience by being technically sound and having all the diagnostic tools and special equipment needed for all the special needs of these vehicles.

Q: Will having my vehicle serviced at an independent repair shop void my warranty?

A: You can have your BMW service in Boise, ID done at any repair shop without penalty. It’s the law that independent repair shops can provide service without voiding any warranty.

Q: I have codes for my vehicle can you tell me what is wrong with it?

A: Unfortunately, having a code for your vehicle only tells you the area that is of concern. It’s a lot like somebody telling you where their home is, but they only give you the zip code. You’ll know approximately where the house is located, but you won’t know the exact location. Simply put, we would need to perform testing to identify the exact root cause of the code. For the best Mercedes auto repair Boise, ID has to offer, contact us today.

Q: Do you provide pickup/drop-off services?

A: When you need BMW auto repair in Boise, ID, we do offer concierge service within a 10-mile radius. Ask your service advisor for details.

Q: Do you take payments or offer financing options?

A: As a NAPA Auto Care Center, we offer NAPA Easypay which gives you the opportunity to break your payments into 6 full payments with no interest. We also offer Westcreek Financing if you wish to finance your BMW or Mercedes service in Boise, ID longer than 6 months. Ask your service advisor for details.